Detail-oriented IT professional with hands-on experience in system support, troubleshooting, and data analysis within fast-paced technical environments. Skilled in monitoring systems, analyzing issues, and delivering efficient solutions while ensuring service quality and reliability. Proficient in tools such as ServiceNow and other enterprise platforms, with a strong foundation in networking, databases, and cloud technologies. Known for adaptability, strong analytical thinking, and a continuous drive to learn and grow across multiple domains including cloud engineering, software testing, and data analytics.
