•Medical Virtual Assistant & Clinical Support Specialist with strong experience in remote healthcare operations
• Live & asynchronous medical scribing and clinical documentation support
• Multi-EMR power user: Hisgen X, Mediware, Capsule, Orchid, Best Practice, ICare, LeeCare, Ecase, Bestmed, Dash, Retool, Clarity
• Care coordination and provider communication support for U.S.-based practices
• Diagnostic, lab, and imaging order processing
• Lab ordering and billing with LabCorp and Quest Diagnostics
• Prior authorizations, pharmacy coordination, and specialist referrals with follow-up
• Patient scheduling, onboarding, and intake management
• EMR & Salesforce documentation management and chart reconciliation
• Superbill preparation and billing support
• Patient communication and issue resolution via RingCentral, Dialpad, and Five9
• Caregiver coordination, scheduling, and payroll support
• Strong attention to data accuracy and reporting
• HIPAA-compliant with strict patient data confidentiality
• Reliable, detail-oriented, and efficient in a remote work-from-home setting