Hello! I'm a dedicated professional with over 10 years of experience supporting U.S.-based companies in customer service, operations, and e-commerce.
My background includes live chat and email support, Amazon product research, supplier coordination, documentation, and problem-solving. Most recently, I worked at Keywords Studios Manila, supporting Scopely's Monopoly GO! players by handling account investigations, purchase and refund inquiries, technical issues, and maintaining accurate case documentation while consistently meeting quality standards.
I am currently expanding my skills by completing the USA Truck Dispatcher Full Course on Udemy, where I am learning freight dispatch operations, and dispatch workflows.
I pride myself on being reliable, organized, detail-oriented, and able to work independently with minimal supervision. I communicate effectively with U.S. customers, learn new systems quickly, and thrive in fast-paced environments.
I am seeking a long-term opportunity as a Freight Dispatcher, Dispatch Assistant, or Virtual Assistant, where I can contribute immediately while continuing to grow within the logistics industry.
Thank you for visiting my profile. I look forward to helping your business succeed!
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