Patient Care Coordinator / Medical VA | Healthcare Specialist | Administrative VA
Hello there, I'm ----------- from the Philippines. With over 5 years of experience supporting healthcare providers, managing administrative workflows, handling customer service, and creating engaging content. Think of me as your back-office clinic helper, always ready to assist in keeping your day-to-day operations smooth, patients cared for, and customers satisfied. I specialize keeping your practice running smoothly while providing outstanding patient support.
What I Can Do to Help You:
Administrative support
Patient intake / patient referral
Patient Appointment Scheduling
Verify insurance eligibility
Manage prior authorization
Billing & payment processing
Follow up on unpaid claims & invoices
Patient Care Coordination
Assist resolve claim issues
Manage text and email communication
Send reminders and follow-up messages
Prescription & Medication Refills
Clinical documentation (charts, lab results, referrals)
Patient education (insurance benefits, healthcare plan, etc.)
Coordinate medical records and referrals
Handle billing, claims, and payment processing
Respond to customer inquiries and resolve issues efficiently
Manage social media accounts and schedule content
Community management & audience engagement
Create visual content and support brand visibility
Track and optimize affiliate or client campaigns
Prepare documentation and reports
HIPAA-compliance on operation and patient confidentiality
Maintain a high attention to detail (documentation & patient messages)
Tutor English language (adults and children)
Maintain accurate documentation
Process documentation & SOP creation
Electronic Medical Records (EMR) systems
Why Work With Me:
Proven experience in healthcare support, customer service, and admin operations
Empathetic communicator who cares for your patients and customers
Highly organized and detail-oriented for error-free processes
Excellent written and spoken communication
Strong relationship management with providers, clients, and teams
Able to manage multiple responsibilities without compromising quality
Results-driven with measurable improvements in satisfaction and engagement
Understanding and experience with US health insurance
Coordinate with healthcare providers
Tools Im Proficient At:
eClinicalWorks (eCW), Trello, Clickup, Hubspot, Asana, Google Workspace (Gmail, Docs, Sheets, Forms, and Drive), Microsoft Office (Word, Excel, PowerPoint, and Outlook), OneDrive, Slack, Ring Central, Zoom, MS Teams, -----------, Canva, ----------- Facebook, Instagram, LinkedIn, YouTube, TikTok, Pinterest
Invite me for an interview
You need reliable support delivered with accuracy and empathy, I’m ready to help. Let’s chat soon to discuss how I can contribute.
Prior Authorization, Credentialing, Medical Services, Medical Insurance, English Proficiency, Outbound Calls, HIPAA Compliance, Medical Services, Medical Knowledge, Accounts Receivable, Patient Care, Administrative Support, Data Entry, Social Media Content Creation, Content Creation, Medical Billing, Insurance Verification, Medical Billing, Operation Management
Verified
