Experienced Collections Specialist & ESL Teacher | Customer Support & Communication Expert
I am an experienced Collections Specialist and ESL Teacher with a strong background in customer service, communication, and problem-solving. Over the course of my career, I've developed a keen understanding of managing customer relationships, ensuring timely payments, and teaching English to non-native speakers.
My key strengths include excellent communication skills, patience, and the ability to adapt quickly to new challenges. I have a proven track record of effectively handling client inquiries, managing late payments, and maintaining strong professional relationships with clients.
Whether you're looking for a dedicated customer service representative, a skilled communicator, or an ESL tutor, I bring value through my attention to detail, problem-solving abilities, and positive attitude.
Collections Management (Payments, Debt Recovery)Customer Service (Problem Resolution, Client Communication)
English as a Second Language (ESL) Teaching
Conflict Resolution
Account Management & Data Entry
Time Management
Cross-Cultural Communication
Team Collaboration & Training
MS Office / Google Suite / Spark / Chatty
CRM Software (e.g., RDS Collector) -
