Greetings!
Hi, My name is ----------- ----------- with 10 years of experience in Customer Service. Been part of travel industry for 8 years and has an experience in inbound/outbound calls, email and live chat support.
In my previous roles, I've successfully managed customer inquiries, resolved issues promptly, and maintained high levels of customer satisfaction. I pride myself on my ability to understand client needs and provide tailored solutions .I was also promoted as a team leader and molded three teams into support roles.
Key Skills:
Customer Support
Chat/Email Support
Phone Support
Global Distribution System ( Sabre and Amadeus)
Problem Resolution
Multitasking
Time Management
Technical Troubleshooting
Product Knowledge
Why Choose me:Reliable, detail-oriented, and dedicated to meeting or surpassing performance targets.