Core Competencies
Proficient in MS Office and Google Suite for efficient
multitasking, documentation, and collaboration
Strong leadership and time management skills; capable of
prioritizing, delegating, and making swift decisions under
pressure
Adaptable and deadline-oriented, consistently ensuring ontime
task completion
Exceptional English communication skills, both written and
verbal
Customer & Executive Support
Experienced in customer-centric problem resolution with a
focus on satisfaction and retention
Proven track record of supporting CEOs and executives with
calendar management, travel arrangements, appointments,
and documentation
Effective in managing CRM systems, calendars, databases, and
social media accounts for streamlined business operations
Business & Finance Knowledge
Knowledgeable in Philippine Labor Law, tax compliance, and
bookkeeping
Proficient in ATO reconciliation and Business Activity Statement
(BAS) preparation for Australian businesses
Competent in processing Australian Tax, Water, and Council
Certificates
Sales & Communication
Experienced in inbound/outbound sales, customer profiling,
and product matching
Supported upselling and cross-selling through client need
analysis
Skilled in quoting, transaction processing, and CRM updates
Strong communication and rapport-building for improved
client conversion and retention
Creative & Technical Skills
Proficient in WordPress and Elementor for site updates, layout
adjustments, and content management
Intermediate photo/video editing for promotional materials
and internal content
