Hi there! I'm Aiwa! A detail-oriented and adaptable Virtual Assistant with strong operations and data management experience.
I began my VA journey in 2021 when I was hired as a Virtual Assistant to the Head of Operations for a U.S.-based property management company. Thanks to my performance and dedication, I was later promoted to Operations Data Manager. In both roles, I handled a wide range of responsibilities, including calendar and inbox management, guest data reporting, documentation, team coordination, and overall process optimization.
I also have over 5 years of experience in customer service, particularly in hospitality, reservations, and gaming, along with 3 years in administrative and operational support. My key strengths include:
Excellent attention to detail
Strong data entry and reporting skills
Calendar and task management
Familiarity with tools like Asana, Breezeway, Guesty, Canva, Google Workspace, Trello, and Slack
Reliable communication and consistent follow-through
Fast learner and highly adaptable
Whether it's organizing workflows, creating SOPs, or ensuring smooth back-end operations, I love helping businesses run efficiently by staying one step ahead.
If you're looking for someone reliable, proactive, and easy to work with, I'd be happy to support your team.
Let's connect!
