- I can answer, evaluate, and prioritize incoming telephone, voice mail, requests for assistance from customers.
- I am able to provide general and detailed explanations/information in clear, easy to understand language .
- I am experienced in responding to inquiries via inbound and outbound calls, emails, and tickets.
- I have been a Customer Service Representative for the past 31 months that handles Credit Card , Credit Bureau and Application Software Accounts
- I also have a background in managing the status of accounts and balances and identifying inconsistencies. Issuing bills, receipts and invoices.
