I am a Claims Specialist in the restoration industry who assists property owners in navigating the insurance claims process from initial damage assessment through final resolution. My work includes evaluating property damage, preparing accurate Xactimate estimates, and coordinating with insurance adjusters to help ensure claims are reviewed and settled fairly and efficiently.
I understand that property damage can be a stressful experience for homeowners and business owners, so I focus on making the process as smooth and manageable as possible. I prioritize clear communication, careful attention to detail, and consistent follow-through to keep clients informed while ensuring each claim progresses efficiently.
Core strengths:
• Assessing property damage and managing restoration claims
• Preparing detailed and accurate estimates using Xactimate
• Communicating and collaborating with insurance adjusters on claim settlements
• Providing consistent updates and support to clients throughout the process
• Managing multiple claims while maintaining organization and efficiency
• Working with restoration platforms and Microsoft Office applications
• Problem-solving and adapting to evolving situations
• Supporting team coordination and project management
