Experienced in Microsoft Intune, Windows 365 cloud pc, Microsoft Entra (Azure), O365 administration and MSP/CSP
Project Management
Operating Systems:
Windows (XP SP2, SP3, Vista, 7,8.1,10) Mac OS 10.10 Yosemite
Applications:
Ms Office Applications, Packet Tracer, Salesforce, SAP Field Glass, Beeline
Programming Languages:
Turbo C, C++,VB 6, -----------, PHP, CSS, HTML, Javascript, Assembly Language
Server:
MySql, Microsoft Exchange Server, Active Directory, Office 365 Admin, G Suite
Networking:
IP Configurations from Switch to Modem, Router to Computer, PC to PC, Different Network Topologies, Familiar in Dell Sonic Firewall, Basic Network Troubleshooting, Juniper
Photo Edting:
Photoshop CS6, Light Room, GIMP
Video Making:
CorrelDraw, Adobe Premiere
Animation:
Blender, RPG Maker VX Ace, After effects
Monitoring tools/Back up tools:
Solarwinds, Moogsoft, Datto, Datto RMM, BrightGauge, ConnectWise
Others:
Familiar in Helpdesk Ticketing System, Asset inventory System, Email configuration in Thunderbird and MS Outlook, Familiar in Network Printer, Shared Printer and Secured Printer setup, CCTV and DVR Installation and Configuration, Syncback Pro, Familiar in POS and BPS machines,
Familiar in Remote Desktop Connection as well as Microsoft Lync, Skype For Business.
Familiar in Sharepoint Site, Cisco and Avaya Troubleshooting, Internet Explorer troubleshooting, Familiar in
VmWare and Citrix application, File Transferring Protocols such as FTP,FTPS,SFTP, SCCM Configuration, AS/400 troubleshooting, Airwatch, ProofPoint, VMWare and XenDesktop/Citrix troubleshooting, Webroot access.
Serves as Chat Support, SAP Application and setting of SAP Printers, Can provide troubleshooting support to IPhone and Android (setting up of exchange accounts) Familiar to RSA Soft and Hard token reset
Can provide troubleshooting support to Computer Desktop, Laptop, Scan gun, and other computer peripherals
