Highly motivated team player with a strong work ethic, attention to detail and time management skills. Always open to opportunities and to further build my career.
Rebate Management
• Writing, tracking, and managing all Woodgrain rebate programs for both National accounts and local dealers.
National Accounts Support
• Collect and prepare data for quarterly business review meetings.
• Identify opportunities and areas for improvement with National Account Dealers.
Marketing Database Management
• Regular maintenance of our marketing email database, making sure data is clean and aligned with Woodgrain customer segments and customer parent names.
• Proactively grow the marketing database by working with branches and sales to import customer contact information.
Website Product & Dealer Data Management
• Manages Moulding, Door, and other product data. Ensure data is up-to-date and accurate.
• Manage dealer locator data. Ensure dealers are current customers and location data is correct.
Sales & Marketing Collateral Support
• Coordinates order quantities for sales & marketing collateral
• Assists in managing company storefronts
Organization, prioritization, and communication.
• Completes all action items in a timely manner.
• Response times are quick and show a sense of urgency.
• Communicates well across all business functions to satisfy customer and department needs.
• Perform lead generation research for
different projects.
• Run web research in different fields of
industry.
• Work with large databases of leads, contacts,
and accounts.
• Analyze and collect data from different
sources.
• Validate contact info of prospects and review
leads for minimum quality criteria.
• Flag redundant or irrelevant data in CRM for
leads should not be pursued.
• Customer Service Associate (6yrs of experience )
• Chat /Email support
• Able to utilize Microsoft Excel, Microsoft word and Google sheetsSales Analytics
• Collect, analyze, and interpret sales data to identify trends, opportunities, customer churn, and areas for improvement.
• Support Regional Sales Managers in preparing data for quarterly business review meetings and other sales external or internal sales meetings.
Verified
