I am a Quality and Training Supervisor with over five years of experience in operations, quality assurance, and client support within the outsourcing industry. In my most recent role at Tahche Outsourcing Services Inc., I led quality compliance initiatives, coached teams to improve performance, and collaborated with cross-functional leaders to ensure exceptional service standards. My experience has strengthened my leadership, problem-solving, and process improvement skills, allowing me to consistently drive operational excellence in fast-paced environments.
