With 6 years of experience as an Amazon Seller Support Specialist, 4 years as a PPC Manager, and 2 years as an Admin Planner, I’ve developed a well rounded expertise in both Amazon account operations and growth strategies. I bring strong proficiency in Amazon PPC management, including campaign setup, keyword research, bid optimization, search term analysis, and performance tracking to improve ROAS and overall profitability.
During my 6 years in Seller Support, I was part of the leadership team, where I handled complex seller issues and escalations, mentored new hires, and provided real-time support to colleagues. This experience strengthened my expertise in account health management, listing optimization, payment investigations, FBA reimbursements, policy compliance, dispute resolution, and reinstatement planning, allowing me to proactively prevent issues that impact account stability and sales.
As an Admin Planner for 2 years, I developed a strong attention to detail by ensuring that all client submitted information was accurate and compliant with U.S. regulatory requirements. This role required careful review, coordination, and adherence to strict guidelines to ensure all meetings and documentation met compliance standards.
With this combined experience, I am able to work independently, make data driven decisions, solve complex problems, and support Amazon businesses both operationally and strategically while consistently delivering high quality results.
