I am a Customer Support & Technical Support Specialist with nearly 15 years of experience in corporate and BPO environments. I specialize in chat and email support, technical troubleshooting, and end-to-end issue resolution. I am reliable, proactive, and detail-oriented, with experience in e-commerce operations, refunds, returns, and complex problem-solving. Available part-time 5–15 hrs/week, I aim to deliver exceptional customer experiences while protecting company policies.