Worked for 8 years in the BPO, have
handled, profiling, verification, data entry, billing, collections, payments, email support, inbound and outbound calls, communications, disputes , credits (base on agent threshold upon approval)CSAT as a P1 agent. These duties and responsibilities are for line of businesses such as, utility company in TX USA, US local bank for car, cash and mortgage loans, which includes a bit of skip tracing, Telco, insurance and for UNIFIN from Aug to Oct '24, as 3rd party collector for 3 months(remotely contractual). All International accts.
