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I help businesses stay organized, provide exceptional customer experiences, and grow their online presence. With over 5 years of combined experience in customer service, inbound sales, healthcare coordination, social media management, and education, I bring strong communication, organization, and problem-solving skills to every project.
I have a proven track record of exceeding monthly sales targets by 5%+, increasing social media engagement by 25–45% through strategic content and community management, and maintaining 95%+ accuracy in administrative tasks. My experience includes CRM management, email and calendar management, scheduling, data entry, customer support, content coordination, and research.
As a licensed English teacher with over 4 years of professional teaching experience and graduate-level studies in education, I am highly skilled in written and verbal communication, documentation, training, and client relations. I adapt quickly to new systems, work independently with minimal supervision, and am committed to delivering reliable, high-quality results.
