Medical Virtual Assistant with hands-on experience since April 2024, providing reliable administrative and patient support in a remote healthcare setting. Skilled in answering patient inquiries, scheduling appointments, sending referrals, and maintaining accurate patient records and prescription history while ensuring strict confidentiality.
Experienced in collaborating with healthcare professionals, multitasking efficiently, and delivering excellent customer service by resolving concerns promptly and professionally. Completed General Medical Virtual Assistant Training in February 2026, including Medical Administration, Medical Billing, HIPAA Certification, EHR navigation, and mock call training.
Detail-oriented, organized, and committed to supporting healthcare providers with accuracy and efficiency.