I help e-commerce brands run smooth, error-free operations — from product listings and inventory to order processing and customer support.
I specialize in Shopify, Shopee, Lazada, and TikTok Shop, BigCommerce, Magento, handling daily store operations with accuracy and consistency.
I’ve managed 10,000+ product listings and handled high-volume workflows without errors or delays.
I also support lead generation and appointment setting, turning conversations into booked calls using structured follow-ups and CRM systems like GoHighLevel.
What I can handle for you:
- Product listing & optimization (titles, variants, pricing, images)
- Order processing, tracking, returns & refundsInventory management & updates
- Customer support (email & chat)
- Lead generation & appointment setting
- CRM management
Experience:
E-Commerce Operations Specialist
- Managed end-to-end operations across Shopify, Shopee, Lazada, and TikTok Shop
- Handled daily order processing, returns, and refunds with high accuracy
- Maintained product listings, pricing, and inventory
- Resolved 50–80 customer inquiries weekly
E-Commerce Virtual Assistant
- Store migration and integration
- Managed 10,000+ product listings (variants, pricing, updates)
- Processed orders and handled customer concerns
Lead Generation & Appointment Setter
- Engaged and qualified leads through social media
- Converted conversations into booked calls
- Managed pipelines using GoHighLevel
Tools I Use: Shopify | Shopee | Lazada | TikTok Shop | GoHighLevel | Gorgias | Google Sheets | Asana | Trello | ChatGPT | SAP | OMS/WMS | Canva | Meta |
I’m detail-oriented, proactive, and can manage operations independently without constant supervision.
If you need someone reliable who can take ownership and keep everything running efficiently, I’m ready to help.
