Hi! I'm a highly organized and detail-oriented professional with nearly 9 years of experience in customer service, recruitment, administrative support, and remote work. My background includes 6 years supporting U.S.-based financial services customers, 3 years in full-cycle recruitment for U.S. and local clients, and hands-on experience running my own digital product business.
Throughout my career, I've developed strong communication, problem-solving, and multitasking skills while working in fast-paced environments. I've successfully managed candidate sourcing and screening, customer escalations, reporting, data management, client communication, and day-to-day administrative tasks.
My areas of expertise include:
• Recruitment and talent sourcing
• Candidate screening and interview coordination
• Customer support (email, chat, and phone)
• Administrative support and operations
• Data entry and reporting
• Calendar and inbox management
• Document organization and file management
• Research and information gathering
• Digital product creation and client relations
Tools I’ve used:
• Microsoft Office (Excel, Word, Outlook)
• Google Workspace (Docs, Sheets, Gmail, Drive)
• Workday and Applicant Tracking Systems (ATS)
• Zoom, Slack, and remote collaboration tools
• Canva and digital content creation platforms
As a self-motivated professional, I take pride in delivering accurate, reliable, and high-quality work. Whether you need support with recruitment, customer service, administrative tasks, or business operations, I'm committed to helping your business run efficiently and achieve its goals.
I look forward to working with you!