I am a dedicated and hardworking Virtual Assistant with experience in appointment setting, customer service, chat/email support, and technical support. Over the past few years, I have worked remotely with different companies handling customer inquiries, qualifying leads, scheduling appointments, follow-ups, and administrative tasks while ensuring excellent customer satisfaction.
I have experience using tools such as Salesforce, Zendesk, Gorgias, Google Workspace, Canva, and CRM platforms to manage daily operations efficiently. My background in customer support and virtual assistance has helped me develop strong communication, multitasking, problem-solving, and organizational skills.
I graduated with a Bachelor of Science in Information Technology, which also gave me a strong technical foundation and the ability to quickly adapt to new systems and tools. I am a fast learner, reliable, detail-oriented, and capable of working independently or as part of a team.
I am currently looking for a long-term opportunity where I can contribute my skills, continue growing professionally, and help businesses provide excellent customer experience and operational support.
