I am a team player, detail-oriented, can multi-task, and an organized individual with a very high level of comprehension that enables me to learn quickly and adapt to changes. As a former technician, I used to repair office equipment such as fax machines, printers, money detectors, cash registers, computers, laptops, bill counting machines, Bundy clocks, and biometrics. I have worked in several call centers with different accounts like billing, technical, travel, and appointment setting. I started as a customer service representative that handles customer concerns, whether it's about their bill, phone, internet, cable, appointment, or their itinerary. I was promoted to be the Subject Matter Expert/Floor Support, became the Team Leader, and finally became the Senior Team Leader. I have also worked as a website content writer for a car rental company in Australia and New Zealand. I have worked as a Transaction Coordinator that handles the entire transaction process from paperwork to closing.
