General Virtual Assistant with 10+ years BPO experience specializing in customer support, e-commerce VA tasks, admin support, data entry, order processing, refunds, chargebacks, billing, account management, dispute resolution, email support, chat support, CRM management, and technical troubleshooting. Experienced with Zendesk, Salesforce, Google Workspace, and Microsoft Office. High-volume task handling, detail-oriented, reliable, long-term remote VA.