I am an Operations Manager and Executive Assistant to the CEO with expertise in business operations, procurement, compliance, and digital systems. I help organizations streamline workflows, manage projects, and execute high-level operational initiatives that support growth.
I lead end-to-end operations across proposal development, vendor management, and regulatory compliance for a public-sector-focused IT solutions provider serving state and local government, education, and E-Rate customers. I act as the operational bridge between executive leadership, internal teams, OEM partners, distributors, and government buyers to ensure accuracy, compliance, and timely execution.
In addition to executive operations, I manage and mentor tea-----------mbers, drive process improvement, and design Standard Operating Procedures (SOPs) that increase efficiency, scalability, and accountability across the organization.
My experience also includes freelance operations and digital projects involving:
• Website management and CMS implementation (WordPress, Shopify, SEO tools)
• SEO execution, content optimization, and performance reporting
• Data analysis, dashboards, and operational tracking systems
• Workflow automation and documentation for cross-functional teams
Core strengths include:
• Public sector procurement and compliance (RFPs, RFQs, IFBs, GSA eBuy, E-Rate)
• Proposal development and audit-ready documentation
• OEM and distributor coordination (Cisco, Microsoft, HPE, TD Synnex, Ingram, D&H, Carahsoft)
• Leadership, training, and cross-functional coordination
• Operations management, systems design, and quality control
• Digital operations, SEO, and website execution
• Data-driven reporting and performance analysis
I am passionate about building structure, improving processes, and using technology to increase efficiency, strengthen execution, and support scalable growth.
