Guest Services and Property Management Specialist with over 6 years of experience supporting vacation rental operations, reservations, guest relations, and administrative functions in remote hospitality environments. Proven ability to manage the complete guest journey, coordinate with property owners, vendors, housekeeping, and maintenance teams, and resolve complex guest concerns with professionalism and efficiency. Experienced with major OTA platforms, payment processing, reservation systems, and process improvement. Recognized for exceptional communication, attention to detail, and delivering outstanding guest experiences while supporting operational excellence.
CORE COMPETENCIES
• Guest Relations
• Reservation Management
• Vacation Rental Operations
• Property Management
• Administrative Support
• Customer Service
Verified
