About Me
I am a dedicated and versatile professional with over 2 years of experience as a Virtual Assistant in Short-Term Rental Property Management and 3 years as a Remote Operations Manager for a furniture company in Canada. I help property owners and businesses streamline operations, manage daily workflows, and ensure everything runs smoothly.
Short-Term Rental Expertise (2+ Years)
I have managed 30+ properties on platforms like Airbnb, VRBO, -----------, and Expedia, using tools such as Guesty, Hostaway, Enso, -----------, Rental United, and Mapro. My focus includes:
1. Guest Communication - Handling inquiries, messaging, check-ins, and reviews
2. Reservation Management - Calendar sync, multi-platform booking updates, and preventing double bookings
3. Cleaning and Maintenance Coordination - Scheduling cleaners, inspections, and urgent maintenance tasks
4. Listing Optimization - Updating content, adjusting pricing, and monitoring occupancy
5. Operations Support - Acting as the main point of contact for guests and property owners, solving issues proactively
Operations Management Expertise (3 Years)
As a Remote Operations Manager for a furniture company, I oversaw the full operational workflow, including inventory, logistics, and team coordination. Key responsibilities included:
1. Inbound and Outbound Deliveries - Managing shipments through multiple carriers
2. Inventory Management - Monitoring stock levels, tracking orders, and preventing stockouts
3. Order and Logistics Coordination - Processing purchase orders, booking freight, and ensuring timely deliveries
4. Team and Vendor Management - Assigning tasks, tracking performance, and maintaining smooth communication with suppliers and staff
5. Process Optimization - Streamlining workflows to improve efficiency, reduce errors, and ensure on-time delivery
Tools I Use Daily
Guesty, Hostaway, Enso, -----------, Rental United, Mapro, Shopify, TEMU, Amazon, -----------, Flexport
Why Work With Me
I combine hands-on operations management experience with advanced STR expertise to help clients save time, increase efficiency, and boost performance. I am proactive, detail-oriented, and committed to delivering results.
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