Customer-centric problem-solver offering outstanding customer service and support alongside virtual assistance services. With 10+ years of experience in both BPO and in-house call centers, supporting tech companies in the Philippines and Singapore. With strong orientation in customer service with a focus on technical support for computers and mobile devices, including T2 support for Apple products. Experienced in assisting clients across the US, Australia, APAC, and the UK. Known for excellent communication, problem-solving and organisational skills.
- Customer Service
- Technical Support
- Escalation Management
- Research & Data Entry
- Email Management
- Calendar Management
- E-commerce (Dropshipping, Print on Demand)
Verified
