Customer support and administrative professional with experience in phone, email, live chat, and order processing across BPO, e-commerce, and SaaS environments. Skilled in customer service, issue resolution, data entry, CRM management, record maintenance, and administrative support. Experienced in handling customer inquiries, processing orders, updating databases, and ensuring data accuracy.
Completed training in Virtual Bookkeeping using QuickBooks and Xero, Basic Accounting, QuickBooks Online, and Advanced QuickBooks Online. Additional training includes Computer Hardware Servicing NC II. Tech-savvy, detail-oriented, and a fast learner with strong communication, organization, problem-solving, and multitasking skills.
