Business Development and Operations Specialist with experience in lead generation, CRM management, business operations, project coordination, and administrative support. Experienced in streamlining workflows, managing CRM databases, supporting outreach initiatives, and improving operational efficiency. Additionally, a Licensed Civil Engineer with hands-on experience in construction project coordination and site operations, bringing a strong foundation in planning, documentation, and cross-functional collaboration. Adaptable, analytical, and passionate about leveraging AI and modern technologies to help businesses grow and build efficient business systems.