Detail-oriented and experienced Medical Administrative Professional with over 3 years of supporting US-based healthcare clients. Skilled in insurance verification, claims denial management, prior authorization, AR follow-up, payment posting and customer service, with a strong understanding of medical billing processes and payer requirements.
Proven track record in handling claim follow-ups, denial resolution (eligibility, COB, duplicates, demographics, POS), and appeals processing. Adept at working with multiple EHR systems such as NextGen, RXNT, Practice Mate, DrChrono, and eClinicalWorks to ensure accurate documentation and efficient workflow.
Experienced in coordinating with providers, insurance companies, and patients to resolve issues promptly and maintain high levels of service. Recognized for strong communication skills, attention to detail, and the ability to remain professional and effective in fast-paced, high-pressure environments.
Committed to delivering accurate results, improving claim turnaround times, and supporting healthcare teams in providing seamless patient care.
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