I specialize in administrative, scheduling, insurance, and parent communication tasks—helping therapists focus on care while I keep operations running smoothly.
Cost-Effective, HIPAA-Compliant Medical Virtual Support
Secure Tech Setup With High-Speed Internet & Backup Systems
Flexible Time Zones With Strict Patient Data Protection
Wherever You Need Support — I Deliver
Scheduling & Family Coordination
Appointment scheduling, rescheduling, and confirmations
Managing therapist calendars
Managing recurring pediatric therapy sessions
Waitlist and availability management
Tracking session counts and authorized visits
Reducing no-shows through reminders and follow-ups
Pediatric Intake & Documentation
Sending and collecting parent/guardian consent forms
Entering child demographics and insurance details
Uploading evaluations, treatment plans, and progress notes
Tracking attendance, missed sessions, and make-up visits
Insurance & Authorizations
Insurance eligibility verification
Prior authorization requests and tracking
Monitoring visit limits and expiration dates
Assisting parents with billing and coverage questions
Parent Communication
First point of contact for parents and caregivers
Responding to calls, emails, and patient portal messages
Coordinating school documentation (with parental consent)
Communicating clinic policies and scheduling changes
Why Hire Me?
Experienced with pediatric clinics and family communication
Organized, detail-oriented, and reliable
Proactive in preventing scheduling and authorization issues
Dedicated to supporting therapists and improving clinic efficiency
