As an effective bridge between external clients and company, I believe I possess an excellent understanding of the dynamism and synergies between these two, enabling me to be efficient and proactive in providing customer-facing solutions at the least amount of time, to both my external and internal customers. As the 1st contact point of external customers, I practice a high level of service and professionalism to ensure good customer experience no matter the gravity of the concern, while preserving company values and objectives. I worked as a Collections Administrator at a Storage Company handling 11 Facilities for almost 3 years. Appointment Setter for a Real Estate Company for almost 2 -----------emarketer for 4 years B2B. Collections officer / Accounts Receivable Specialist in Citibank N.A. handling local credit card clients. Accounts Receivable with Sykes (Emerson Process Management Account) and HSBC handling US credit card clients. Personally and professionally, I believe in the continuous pursuit of knowledge and experience. I would always want to learn more and contribute more be in a position to open my mind to new ideas as to enhance my knowledge while acquiring new skills to round out my work experience.
