Results-driven Senior Leasing Officer with extensive experience in retail property leasing and tenant management, specializing in Gross Leasable Area (GLA) operations at Commercial Mall. Adept at implementing company guidelines for tenant construction and renovation to ensure compliance with approved plans and standards.
Demonstrates strong expertise in prospecting, contract negotiation, and lease administration, including due diligence on prospective tenants, preparation and execution of lease contracts, and monitoring contract renewals and occupancy targets. Proven ability to drive leasing sales, maintain high occupancy rates, and achieve GLA revenue targets.
Skilled in tenant relations and account management—addressing inquiries, resolving minor complaints, enforcing lease terms, managing delinquent accounts, and ensuring tenant compliance with company policies and financial obligations. Provides leadership support in the absence of the Leasing Manager, supervising the team and representing management in meetings when required.
Highly organized with solid administrative and reporting capabilities, including preparation of lease proposals, income reports, aging reports, reconciliation of tenant payments, and maintaining accurate records in systems such as Oracle. Committed to fostering positive tenant relationships, streamlining processes, and maintaining efficient leasing operations.