I am a Virtual Assistant. Recently, I worked as an Administrative Support for the past two years. My contract included tasks such as Property Management, Staff Communications, Documentation, Schedule Management, Answering phone calls, and Email management. I technically oversaw everything that was going on around the operation.
I also worked as a Customer Service Representative through a Business Process Outsourcing Company for more than 5 years. I was part of the front line, acting as a liaison, providing product/service information, answering questions, and resolving any emerging problems that customers/consumers might face before joining the operation management team as an SME during that period.
Verified
