9+ Years Customer Support Expert | Voice, Chat & Email | Fintech • Telco • E-commerce | Remote-Ready
Hi, I’m Ruden, a customer service professional with 9+ years of experience supporting international clients across telecommunications, fintech, travel, social media, and e-commerce industries.
I specialize in voice, email, chat, and social media support, helping customers resolve issues quickly while maintaining a positive experience. My background includes technical troubleshooting, billing support, account management, payment investigations, and customer escalations.
I have worked with global companies in both BPO and remote environments, using various CRM and ticketing systems to manage customer inquiries efficiently while maintaining high service quality.
Core Skills
• Customer Service & Technical Support
• Email and Live Chat Support
• Billing & Account Management
• CRM & Ticketing Systems
• Escalation Handling
• Remote Customer Support
Tools & Platforms
• CRM Systems
• Ticketing and SaaS Systems
• Google Workspace
• Microsoft Office
I am reliable, detail-oriented, and solutions-focused, and I enjoy helping businesses build strong relationships with their customers.
I am currently seeking a long-term remote opportunity where I can contribute my experience while continuing to grow in a global support environment.
Verified
