Are you looking for a proactive, detail-oriented Amazon & E-Commerce Virtual Assistant who can keep your store operations running seamlessly and fix tricky back-end issues? I’m here to help you scale!
I specialize in Amazon Catalog Management and Back-End Troubleshooting across US, UK, and EU marketplaces. Whether you need to fix suppressed listings, resolve complex variation errors, optimize listings with SEO keywords, or manage customer support across Amazon, Shopify, and TikTok, I bring a structured, hands-on approach to keeping your account healthy and optimized.
Core E-Commerce & Amazon Services Offered
1. Amazon Catalog Management & Back-End Troubleshooting
Listing Creation & SEO: Draft high-converting titles, bullet points, descriptions, and backend search terms using Helium 10 and competitor keyword research.
Variation Management: Setup and fix complex Parent-Child variations (size, color, bundles, multi-packs).
Catalog Troubleshooting: Resolve suppressed listings, missing attributes, incorrect browse nodes, category misclassifications, and brand attribute conflicts.
Seller Support Escalation: Communicate effectively with Amazon Seller Support to resolve merges, listing updates, and detail page corrections.
Compliance & Monitoring: Audit listings for policy compliance (title/image guidelines), unauthorized hijacked content, and attribute accuracy.
FBA Inventory Support: Manage shipment setup, barcode checks (UPC/EAN/FNSKU), and product dimension/weight verification.
2. Multi-Platform Support (Shopify, TikTok & Admin)
Shopify Store Management: Upload, update, and manage product listings and catalog updates.
TikTok & E-Commerce Customer Service: Handle order tracking, buyer messages, and customer support workflows.
A+ Content & Storefronts: Basic Canva design for visual assets, store updates, and brand graphics.
Administrative & Data Operations: Data entry, bulk updates, inventory tracking, and file management via Google Sheets/Excel.
Tools & Software Proficiency
Marketplaces & Platforms: Amazon Seller Central (US / UK / EU), Shopify, TikTok Seller Central, SoStocked, ShipStation
Amazon & SEO Tools: Helium 10, ZonGuru
Project & Ops Management: ClickUp, Asana, Trello, Slack, Skype, Zoom, Google Meet
Design, AI & Software: Canva, ChatGPT, Google Gemini, MS Excel/Word, Google Workspace, QuickBooks, DeepL
Why Work With Me?
Multi-Marketplace Knowledge: Comfortable navigating US, UK, and European Seller Central nuances.
Resourceful Problem Solver: I excel at tackling back-end errors and brand conflicts that stall listing updates.
Strong Attention to Detail: Precise with data entry, SKU management, and policy compliance.
I understand how crucial smooth operations and active catalog management are to your bottom line. Whether you need ongoing account maintenance, a catalog cleanup, or immediate troubleshooting support, I am ready to jump in and assist!
Feel free to invite me to your job post or send me a direct message! Let's scale your store together.
