I am a college student in my final semester, pursuing an IT degree, with growing experience in both technical support and customer service. I have worked as a Customer Service Representative in an airline account for 5 months, where I developed strong communication and problem-solving skills. I also completed 600 internship hours in the IT department of a BPO company, where I assisted with troubleshooting, system support, and documentation.
I can assist with:
Technical troubleshooting (software, hardware, connectivity)
Helpdesk and customer support
Data entry, research, and documentation
File and email management
Setting up and managing digital tools/software
I am reliable, detail-oriented, and a fast learner, eager to build on my professional experience while providing dependable technical and administrative support to clients.
