I have a lot of experience in different industry. I been a Sales associate,Promodizer/Team Leader, Quality assurance officer. I have 10 years of experience working in BPO as a customer service representative, chat support, email support, and collection specialist. I was promoted as a final escalation specialist to handle concerns in which our agents were struggling to rectify the issues my duties and responsibilities would be problem solving and providing proper responses, resolving technical issues, and addressing concerns. I currently working as a Executive Healthcare Bilingual for over a year.
