Personal Lines Insurance Account Manager | 2 Yrs EZLynx | Aggressive Renewal Retention, New Biz Quoting & Strategic Reshops

SEEKING AN EXPERIENCED PERSONAL LINES ACCOUNT MANAGER TO STREAMLINE YOUR AGENCY?

I am Kean, an Insurance Account Manager and Personal Lines Specialist with 2 years of hands-on experience managing Home, Auto, Renters, Condo, Umbrella policies and more. I take full ownership of the back-office heavy lifting - driving aggressive renewal retention, capturing new business quotes, and executing strategic policy re-shoppings so independent agency owners can protect their revenue and focus entirely on scaling.

WHAT I BRING TO YOUR TEAM:

NEW BUSINESS AND RETENTION MASTERY - Experienced in the complete pipeline. I actively manage smooth renewal retention, write accurate new business quotes, and proactively re-shop policies across carriers to save at-risk accounts, ensuring your book remains solid and profitable.

END-TO-END POLICY SERVICING - Expert in handling complex endorsements, urgent mortgagee updates for real estate closings, non-payment cancellations, and policy reinstatements with zero friction.

EZLYNX AND MULTI-CARRIER QUOTING - 2 full years of daily proficiency inside EZLynx (AMS), MS Teams, and major carrier portals (Safeco, Travelers, Progressive). Highly adept at navigating a diverse network of regional and national carrier systems to secure accurate, multi-policy quotes fast.

SPECIAL EXECUTIVE PROJECTS - Personally handpicked by our COO to spearhead a critical compliance and vetting project for insurance contractors. I took full ownership of verifying incoming leads, auditing business registrations, and checking contractor licenses to ensure every entity was 100% valid and active for ongoing operations.

DIGITAL CLIENT EXPERIENCE - Specialized in handling high-volume, email-driven communication. I resolve policy inquiries quickly and settle sensitive disputes amicably while maintaining high corporate standards.

OPERATIONAL ACCURACY AND AUDITS - I execute systematic multi-point quote readiness checks before producer handover, verify declaration pages, and audit certificates to eliminate errors.

RELIABLE REMOTE INFRASTRUCTURE - Private home office equipped with dual monitors, high-speed connectivity, and full power/network backup (UPS) to guarantee 100% operational uptime.

Looking to add a reliable, system-fluent asset? Let us connect. Send me a direct message to discuss how I can support your agency growth!