• Recommended products based on solid understanding of individual customer needs and preferences.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
• Provided in-depth information to customers on beverage preparation and offered samples of latest brews.
• Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
• Trained new tea-----------mbers with positive reinforcement and respectful, encouraging coaching.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment
