I am a detail-oriented Virtual Assistant with experience in DME billing and claims support within New York Workers’ Compensation, combined with strong skills in general administrative work, fulfillment support, and customer service.
In my DME billing role, I handle intake form encoding, claim submission, and follow-ups with insurance carriers and third-party administrators to ensure that all required information is complete and accurate before processing. I am experienced in monitoring claim statuses, resolving issues such as missing or unrecognized claims, and coordinating with insurance representatives to support timely resolution and resubmission when needed.
Alongside billing and claims work, I provide reliable administrative and fulfillment support, including data entry, document management, order tracking, and workflow coordination. I am also experienced in customer service support, ensuring clear communication, professional handling of inquiries, and consistent follow-through on client requests.
I value accuracy, organization, and efficiency in every task I handle. I am comfortable working with systems, handling repetitive processes with precision, and adapting to different client requirements while maintaining quality output.
My goal is to support businesses by improving operational efficiency, reducing backlogs, and ensuring smooth end-to-end workflow execution.
