Resourceful and detail-oriented professional with 10+ years of experience in eCommerce, Operations, and Procurement. Proven track record of managing high-volume order management and coordination across platforms like Lazada, Shopee, and TikTok. Highly skilled in using Salesforce, SAP, and other ERP systems to streamline workflows and support both sales and operations. Experienced in billing, credit, and accounts receivable, as well as providing sales support and building strong relationships with merchants, vendors, and clients. Adept at remote collaboration with a proven history of supporting order management, vendors, and customers in Singapore, including chat support on marketplaces. Experienced in establishing processes for a startup company in the Philippines.
Core Skills:
• Digital Procurement & Order Management• Accounts Receivable, Credit & Collections• Logistics & Fulfillment Coordination• Lazada / Shopee / Tiktok / Shopify• B2B/B2C Communication• Marketplace Chat Support• ERP, SAP, Salesforce, Microsoft Excel & Word• Client Invoicing & Reconciliation• Marketplace & eCommerce Operations• Customer Service & Sales Support• Remote Work Collaboration• Inventory
