Freelancer

Highly Organized & Proactive Virtual Assistant | Operations, Outreach, Data & Client Relations Specialist

I am a highly reliable, detail-oriented, and resourceful Virtual Assistant with a comprehensive background in supporting diverse business functions. My expertise lies in streamlining operations, managing critical data, executing targeted outreach, and fostering strong client relationships to drive efficiency and growth. As a Cum Laude Psychology graduate, I bring a unique understanding of human behavior that enhances my communication and problem-solving abilities.

My core competencies include:Administrative & Operations Management: Proficient in Xero reconciliations, Arthur rental management, general administrative tasks, email management (Gmail, Outlook), calendar scheduling (Google Calendar), meeting coordination, and venue sourcing/booking. I excel at managing complex workflows and ensuring smooth backend operations.

Data Management & CRM: Highly skilled in meticulous data entry, accurate updating of client relationship management (CRM) systems and spreadsheets (e.g., Google Sheets), organizing complex information (including detailed trade fair checklists), uploading client documents to cloud-based storage systems (Google Drive), and tracking payments/savings.

Targeted Outreach & Client Communication: Experienced in high-volume cold outreach and follow-up (50-60 messages/hour) via Instagram and Meta. I excel at professional client communication via email and WhatsApp, crafting clear responses and building rapport with diverse audiences.

Recruitment Support: Proven experience from an HR internship in pre-screening job application candidates, administering tests, and scheduling interviews, with an understanding of recruitment processes.

Social Media & Content Support: Adept at social media engagement, scheduling posts, drafting content, and basic video editing (CapCut, VN) for platforms like TikTok, ensuring brand alignment and effective communication.Problem-Solving & Adaptability: A proactive self-starter accustomed to working under pressure and resolving on-the-spot problems.

I am highly trainable and quickly adapt to new systems and processes, including various project management.I am fluent in both written and spoken English and thrive in an independent work environment, consistently meeting deadlines. I am available to work 3-4 hours daily, Monday to Friday, with flexibility for increased hours up to 30+ hours per week. I possess a reliable home office setup, including dual monitors (laptop and portable monitor), a quiet work environment, high-speed internet, and noise-cancelling headsets.

I am eager to leverage my comprehensive skills and commitment to excellence to help your business optimize its operations and achieve its goals. Let's connect to discuss how I can become a valuable asset to your team!