Technical Support Specialist / Virtual Assistant
Accuracy. Proficiency. -----------rvice. Satisfaction.
Timeliness. These are my primary aims in rendering jobs to every client that I
will work for.
My strengths and skills as a Microsoft Technical Support
Specialist:
-Microsoft Windows OS, Office
Suite, and Azure cloud services expertise.
-Strong problem-solving and
technical troubleshooting skills.
-Communication and interpersonal
abilities enable me to work well with clients and coworkers.
-Works well under pressure and
prioritizes tasks to meet deadlines.
-My notable initiatives and
achievements include:
-Resolved over 100 technical
issues per week with 95% customer satisfaction.
-Microsoft Windows and Office
certifications are part of my college education.
-I am a motivated and
experienced Technical Support Specialist with a track record of providing
excellent customer support and fixing complicated technical issues.
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Skill set:
-Adept computer technician on
both Windows and MAC
-Adept at using MS Office and
Google Suite
-Adept Zoom technician
-Experienced in maintenance of
websites using WordPress
-Experienced in administering<8efe80624d780eba0c6493ec45140364>email using Google Workspace
-Experienced in administering<8efe80624d780eba0c6493ec45140364>email signature, forwarding etc.
-Experienced in setting up and
maintenance of Databases (biometrics, cctv etc.)
-Experienced as Network
administrator (Sophos, Sangfor, Dell)
-Experienced in Data filing
management
-Experience in setting up Asus,
TP Link, etc.
-Knowledgeable in Canva
-Knowledgeable Adobe Photoshop
-Knowledgeable Adobe
Illustrator
-Knowledgeable Adobe Premiere
Pro
This time, the freelance industry is a great avenue to push
boundaries - both personally and professionally.
