Healthcare Customer Service Specialist | Insurance Verification & Authorization Support | HIPAA-Compliant Professional
Healthcare support professional with 3+ years of experience in U.S. healthcare customer service and provider support. Skilled in insurance eligibility and benefits verification, authorization assistance, claims and appeals handling, and provider network verification.
Experienced in using healthcare systems such as Call Care Browser and NPPES while maintaining HIPAA compliance and accuracy in every interaction. Known for being detail-oriented, organized, adaptable, and committed to delivering excellent customer and provider support.