Hi, I’m a customer service and chat support specialist with over 6 months of experience in the e-commerce industry. I have worked for Amazon as a customer service representative and for a retail company as a chat support agent. I have experience with 2 major e-commerce platforms in the Philippines: Lazada and Shopee. I can handle various customer inquiries, complaints, and issues with professionalism, empathy, and efficiency. I can also provide product information, order tracking, payment processing, and refunds. I have excellent communication skills, both written and verbal, in English and Filipino. I’m reliable, flexible, and always eager to learn new things. I’m looking for opportunities to use my skills and provide excellent customer service and chat support to your business. If you’re interested, please feel free to contact me. I’d love to hear from you!
.
.
Skills to offer
• Active listening
• Proof reading
• Communication skills
• Computer literate
• Problem-solving skills
• Multi-tasking
• Time management
• Microsoft 365
• Google workspace
• 40+ WPM Typing
• Detail oriented
.
.
Equipment & Specification
Lenovo Legion 5, I5 8Gb Ram 500Gb Storage
50+ Mbps WiFi Connection
Verified
