Hi! I'm a remote professional with a solid background in customer support, admin operations, and a growing passion for workflow automation.
My most hands-on experience is in customer support - including a Team Lead role at a trading company where I managed a support team, handled email, SMS, and phone communication, and took ownership of process improvement and documentation. I didn't just run support; I helped build the systems behind it.
On the automation side, I'm actively developing my skills in GoHighLevel (GHL), -----------, and n8n--- setting up workflows, pipelines, automated follow-ups, and CRM processes that reduce manual work and keep operations running smoothly. I'm a beginner, but I'm hands-on, fast-learning, and genuinely enjoy this kind of behind-the-scenes work.
I also bring a nursing background, which makes me a natural fit for healthcare-adjacent roles - whether that's virtual medical assistance, patient support, telemedicine, or health-focused businesses that need someone who understands the environment and communicates with care.
What you can expect fro-----------: strong written communication, attention to detail, a structured and reliable work ethic, and someone who's in it for the long term, not just the next gig.
I'm open to roles in customer support, admin operations, virtual medical assistance, and automation support.
