Hello! I’m Jonathan Cruz, an experienced Sales Development Representative, Lead Generation Specialist, and Virtual Support Professional with nearly 10 years of hands-on experience in sales, customer engagement, data management, and online research.
Throughout my career, I have worked with both B2B and B2C campaigns, handling inbound and outbound cold/warm calls, appointment setting, lead qualification, live transfers, upselling, and cross-selling. Most of my experience is focused on the U.S. health insurance industry, where strong communication skills, persistence, and professionalism are essential to success.
What sets me apart is my ability to consistently perform under pressure while maintaining a positive attitude and delivering high-quality results. I am highly adaptable, goal-driven, and committed to exceeding expectations in every task assigned to me.
My expertise includes:
• Lead Generation & Prospecting
• Cold Calling & Appointment Setting
• Sales Development & Customer Engagement
• Data Entry & CRM Management
• Online/Web Research
• PDF Conversion & Data Organization
• Microsoft Excel, Google Sheets & Google Docs
• Inbound/Outbound Customer Support
I can also help companies strengthen their prospecting efforts by identifying high-quality leads, building targeted prospect lists, researching decision-makers, and creating more opportunities for the sales team. I understand the importance of filling the pipeline with qualified prospects and helping businesses maintain a steady flow of potential clients.
I take pride in being reliable, detail-oriented, and easy to work with. Whether working independently or as part of a team, I always bring dedication, professionalism, and strong work ethic to the table.
I don’t just complete tasks — I help businesses grow by generating opportunities, building connections, and delivering consistent results.
If given the opportunity to join your company, I will give my very best effort every single day and become a valuable asset to your team.
Verified
