I am a passionate and a seasoned leader with 20+ years of operational excellence experience, a rock-solid work ethic, and a top-notch skill set.
My niche is in Operations & Project Management which I have built and developed in the BPO / KPO / IT-Enabled Services / Consumer & Customer Services industry and more recently, in the coaching industry as well.
My skill set includes (but aren't limited to): account & project management, financial management, resource & cost management, client & vendor management, people management, audit & compliance, documentation & record keeping, process training & improvement, quality checking & control. I am also Lean Six Sigma Green Belt trained and hold certifications from various leadership programs.
**My core strength is marrying business strategy with humanity. Hire me and my work will speak for itself.
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