Hi, I am Naz, a dedicated and dynamic medical associate who is committed to provide the best care possible while following best practices. I have a year of experience in handling financial account and 4 years of working experience in healthcare industry as a prior authorization specialist for an American health insurance company based in Kentucky. I was trained to do inbound and outbound calls and talked to professionals such as medical assistants, nurses, pharmacists, and doctors every day about submitting patients’s prior authorization. Worked with claims, enrollment and reimbursement. I also have experience in grievance and appeals for both members and employees. I also handled calls regarding the patient’s plan, deductibles, copays, and eligibility.
